I. Collection of Information
When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. “Personal Information” means information that can be used to identify you (whether alone or in combination with other data). The types of Personal Information that we may collect about you are:
May be collected, processed, and used when you: Register for our Services or sign into an existing account, visit our website(s), access our Services through our application(s), connect to our Services using third-party accounts, such as your email, or social media, contact us for support, participate in our shopping network, enter a contest, promotion, survey, or poll. The Personal Information you may provide to us includes:
- First and last name
- Username and password
- Email address
- Mailing address and phone number for contest, and promotion entries
- Profile picture
- Your location
- Your Language
- Your clothing preferences
- Preferred gender category of clothing
- Favorite stores and products
- Sale alerts
- User Feedback (“like”, dislike”)
Information Collected Automatically
We and our service providers automatically collect certain information about you through the interaction with our Services, cookies and other tracking technologies, location-identifying technologies, monitoring and analysing trends, usage, and activities. The information that we may collect automatically based on your use of the Services:
- The nature of the product or service requested or purchased
- How you connect to our Services, such as your IP address, unique device identifiers, device or session IDs, and information regarding the network and connected hardware (e.g., computer or mobile device and carrier), and system configuration information
- Browsing, shopping, and purchase history
- Your geolocation, to the extent you have configured your device to permit us to collect such information, date and time stamps associated with transactions, and locale preferences
- Click-stream data (internet or other electronic information regarding you browsing history, search history, the web page visited before you came to our website, length of visit and number of page views, click-stream data meaning the page-by-page paths you take as you browse through our Services)
- Data we receive from third party websites, services, and products when you interact with Social Features of our Services described in Section 10 below
II. How We Use your Information
We may use information about you in the following ways:
Manage Your Account If you provide us with Personal Information, we may use it to: (i) process your registration with our Services, including verifying whether your email address is active and valid and enrolling you into our programs; (ii) monitor and manage your account; (iii) track your shopping, deliver you any rewards or payments, and identify opportunities for rewards and/or offers; (iv) send you technical notices, updates, security alerts, and administrative messages; (v) provide you customer service regarding your account and reply to your questions, comments and requests; and (vi) comply with legal and regulatory provisions in force and with the competent judicial authorities in each geographical jurisdiction that the Company operates in. We may also use your information to assess risk and prevent fraud.
Service Improvement: We may process information through analyzing and monitoring usages and trends and performing statistical analyses to improve our Services and the websites, applications, marketing efforts, and the products and services of our affiliates to provide a better service to you in the future. We may also use this information to adapt Service content to be more likely be of interest to you.
Provision of Marketing Information: To the extent permitted by applicable law or subject to your consent, we may use your Personal Information to provide you more personalized offers and/or special offers, discounts and similar information, and to send you newsletters, rewards, discounts, promotion codes, events, and general information about the Service. To match your profile and interest, we may create a profile of your preferences and provide personalized advertisements, content or features. You can manage these communications in accordance with Section 4 (Your Choices) below.
Contests Promotions: From time to time, we may invite you to enter contests, promotions, surveys or polls. If you choose to participate in a contest or promotion, your Personal Information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.
III. Why We Share Information.
We may share the information we collect, including your Personal Information, with third parties under the following circumstances.
Service Providers and Business Partner: We only share your Personal Information with third parties to operate our Services. We may share your Personal Information with our service providers that perform marketing services and other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your Personal Information. For example, we may partner with other companies to provide you support services, authentication services, prevent fraud on our Services, administer our promotions, referral programs, and surveys, perform analytics, maintain the accuracy of our databases, and fulfill your product purchases. We may rent, sell, and share information, that cannot be used to directly identify you, and does not include any payment information, with merchant partners, third parties, or affiliates. Please note that the below companies may collect information about you when you interact with our Services, including digital identifiers and information about how you interact with the offers and ads presented in our Services. The information collected may be used for a variety of purposes such as personalization of offers or ads, analytics on how users engage with websites or ads, and improvement of the advertising services of these companies.
Affiliate Networks: We work closely with different affiliate networks to provide you with the newest fashion items. Therefore, we share your Personal Information for our internal business administration. The affiliate network may rent, sell, and share information, that cannot be used to directly identify you and does not include any payment information, with merchant partners, third parties, or affiliates.
Protection of Rights and Other Legal Purposes: We may share the information we collect, including Personal Information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal process or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation, including, but not limited to, meeting law enforcement requirements; (iii) to defend our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of us or any third party.
Business Transfers: We may share the information we collect, including Personal Information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure, or repossession), or any other type of acquisition of all or any portion of Company assets, conveyance or transfer of all or a portion of our business to another company.
IV. Optional Information
In some cases, you may have the option to decline providing us information. However, your choice to not provide information may impact your use of certain features or services. You may unsubscribe or opt out of receiving marketing emails from us by using the unsubscribe link on the footer of our marketing emails, by logging into your account settings, or by using the Contact Us option through the Services. Upon written request, we will provide you with information on whether we hold any Personal Information. We encourage you to maintain the accuracy of the information you submit to us, such as the information you provide us to register for your account. The Services may allow you to access, review, correct, update, and remove or make inaccessible Personal Information you have provided through your account settings. You may provide account updates and changes by logging into your account and changing settings or by using the Contact Us option through the Services. With respect to our mobile and other applications, you can prospectively stop all collection of information by the application by uninstalling the application. You may at any time opt out from further allowing us to have access to your mobile location data by adjusting the permissions in your mobile device. We will make good-faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. We will respond to your requests within a reasonable timeframe.
V. Data Security
We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We use a secure, encrypted connection (using a TLS protocol) on all pages where you access or transmit Personal Information. Although we use reasonable efforts to help protect your information, transmission via the Internet is not completely secure and Company cannot guarantee the security of your information collected through our Services. Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. We retain the information collected via our Services until such time as you choose to close your account. After that time, we may aggregate the data and retain it for analytical purposes. We may also retain your information on backup media to comply with applicable law, to support financial audits, to resolve disputes, to maintain compliance efforts, and for other legitimate business reasons.
VI. Promotional Communication
By signing up for an account, you may receive periodic emails from us. You can opt out of receiving such communications from us at any time by (i) following the instructions provided in those communications; (ii) modifying your Email Preferences in the Account Settings of your account; or (iii) contacting us through the Services. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails and other types of communications, as permitted by law, such as service emails relating to our ongoing business relationship. Service emails contain service-related announcements that affect your account, such as product order confirmations, reward or payment updates, and responses to your comments and feedback submitted to us. Company mobile applications, browser extensions, and websites may send you notifications, such as alerts, sounds, and icon badges. Push notifications or in-app messages may include both operational messages and promotional messages regarding products, services, and offers that may be of interest to you. When using mobile applications, push notifications and other mobile alerts can be configured in the settings of your mobile device. As with emails, even if you opt out of receiving promotional communications, we may continue to send you non-promotional push notifications, such as those about your use of the applications or our ongoing business relations.
VIII. Analytics, Targeting, Tracking
IX. Third Parties
X. Social Features
XI. Referral Programs
We may offer features which allow you to inform an individual about our Services. If you choose to use our referral features, we will ask you for your referral’s email address to send them an electronic communication inviting them to join our Services. We will store this information for the sole purpose of sending this email and tracking the success of our referral program. If you choose to participate in our referral programs, you represent and warrant that you have a personal relationship with your referral and that you are authorized to share their information with us for the purpose of sending this communication to invite them to join the Services. If you believe that one of your contacts has provided us with your Personal Information and you would like to request that it be removed from our database, please contact us at email@example.com.
Mon Style GmbH, Vienna, AUSTRIAv